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10 Benefits ROI Metrics Your C-Suite Is Asking For and How to Get Them

MixCare Health6 min

Most HR teams in Hong Kong and Singapore are managing benefits spend without the data to defend it.

According to Aon's Global Benefits Trends Study, fewer than 30% of APAC employers have individual-level utilisation visibility across their benefits programme. The majority are working from aggregate claims data, or nothing at all.

Every C-suite leader is asking a different question. Here is what each one needs to see.

CEO — Company vision and talent competitiveness

1. How does your benefits package compare to competitors hiring the same profiles in HK and SG?

2. Are your benefits a measurable reason employees join, stay, or leave?

3. Is there a visible link between benefits access and workforce productivity or absenteeism?

CFO — Cost control and financial accountability

1. What is your real cost per employee, not estimated spend across a pooled plan?

2. What percentage of benefits spend is actually being used?

3. How does your spend trajectory compare to APAC medical inflation, currently running at 11.3%?

CHRO — Retention, recruitment, and engagement

1. Which benefit categories are being used, and which are being ignored entirely?

2. Do employees know what they have access to, and can they access it easily?

3. Is there a measurable difference in turnover rates between high and low benefits utilisers?

4. How does your programme benchmark against employers with comparable workforce profiles?

Without this data,the C-suite conversation becomes adefence of a budget line, not a case for it. What data does your benefits programme give you today? MixCare Health gives HR teams in Hong Kong and Singapore real-time, individual-level utilisation data across every benefit category; the exact visibility behind each metric on this list. Thirty minutes, tailored to your organisation. No commitment required.

Book a demo here

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MixCare Health

MixCare Health · Hong Kong